QUESTIONS & ANSWERS
You can access, view & download your sales receipt from withing your account dashboard – purchases. We also attach the receipt with the email you receive after you order on our store.
Following your request we send you more photos and a video to make sure that the carpet is right for you. Due to the lighting effects, the colors presented on our website might be slightly clearer than the real item.
As soon as we are ready to ship your order, we will send you an email with the corresponding delivery information. After that you will be able to track your order in “Track my order page” by clicking the tracking link in your shipping confirmation email. Please allow up to 48 hours for tracking to activate.
To return an item, please refer to our returns policy page to see if your item is eligible to be returned.
Please make sure to read en entirety of our policy to understand how the return process works.
We deliver within approximately 10 days anywhere in the world.
It’s among the many questions people ask when they move to a brand new home, purchase furniture, or redesign their home. The size of the living rug can drastically change the overall atmosphere of the space. Small Rugs can make your living space appear less inviting, whereas those too big will, in turn, create a feeling of more minor. The right-sized living room rug will provide not only balance and warmth but also make the perfect finish. It also serves as the base for your living space, brings comfort beneath your feet, and protects your flooring.
When you are beginning to clean your rug, the first thing you do as a procedure is trying to light vacuum your rug in one straight line that is in line with the pile. Then, reverse the process by cleaning in a different straight line that runs along with the pile. This vacuuming method is ideal as it guarantees the loose fibers are captured and provides the most effective result in losing dirt embedded in the carpet.
Depending on the style of the rug and materials, you can see some sheds. Rugs made of wool, shag, and jute styles are the most prolific shedders.
If the carpet is brand new and is within those first couple of months since it was installed in your living space shed, it’s normal and will decrease as it gets used to the environment.
If you’re having trouble with problems shedding, There are some options to try:
Vacuum often and at the lowest setting to keep the shed low.
Put a rug pad under to absorb shock and minimize damage to the rug’s pile.
If shedding less is crucial, search for a rug with an unwoven or flat weave, and the finer weave is less likely to shed rug bunnies than high pile carpets.
If you’re a lover of wool rugs, then flat weave rugs are the best option.